Returns & Exchanges
At Liquor Barn, we strive for complete satisfaction with every purchase; however, due to state regulations regarding alcohol sales, returns are only accepted for spoiled or damaged merchandise within 14 days of purchase. Please ensure you have your original receipt or order confirmation to facilitate a smooth exchange or refund process.
Verify Eligibility
Ensure the product is unopened, undamaged, or verified as corked/spoiled, and confirm the purchase was made within the last 14 days.
Contact Support
Email our customer service team or visit your local Liquor Barn branch with your order number and a brief explanation of the issue.
Present Documentation
Provide your original physical receipt or digital order confirmation along with a valid government-issued ID to verify your age and purchase history.
Receive Refund or Exchange
Once approved, we will process a refund to your original payment method or provide an identical replacement bottle based on current inventory.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing